WINDHOEK, APR. 12 – MTC, has introduced a Postpaid recharge services for its contract customers also known as postpaid clients.
Although recharge vouchers have been on the market for over 18 years since the introduction of the Tango pay-as-you-go (prepaid) platform in 1999, this option was never available for contract (postpaid) customers.
Following months of background testing, market research and viability studies to ascertain product suitability, MTC, in a statement, said that the postpaid recharge vouchers were long overdue in the market, according to focus group studies conducted with consumers.
Tim Ekandjo, Chief Human Capital and Corporate Affairs Officer said, “At MTC our strength remains focused in making sure that we are always steps ahead in bringing forth the best solutions to our customers. With the introduction of this postpaid recharge services, it once again demonstrate our commitment to bring the best solution to our customers.”
He added,“We are proud to introduce this new service to our clients and inform our esteemed postpaid customers that they can buy and recharge their accounts with MTC recharge vouchers should they need top up airtime at any place and anytime.”
This is the first time in 20 years, that MTC contract customers will now have the ability to buy airtime vouchers and enjoy the subsequent convenience thereof.
The drive to continue bringing the convenience to the customers with market related products and services, and heeding the voice of our customers is what brought about this provision, added Ekandjo.
Steps for recharging remains the same as for pre-paid, which is sending code to *132#, or SMS to 132 or by call to 132 and *682# to buy data. Similar to the prepaid, all recharge ranges/denomination are available for the postpaid platform as well. For more details, please visit www.mtc.com.na.