WINDHOEK, Sept. 19 – MTC announced that they will give each customer 300MB free data, available for use on both pre-paid and post-paid service plans commencing on Wednesday, 20th September as from 08h00 until Friday.
All pre-paid customers will have 48 hours to use the free data whilst post-paid customers will have validity until their next bill cycle. All Turbo boost customers will receive a free turbo boost bundle commensurate to their turbo boost plan.
Chief Human Capital & Corporate Affairs Officer at MTC, Tim Ekandjo explained that the free data is a token of MTC’s appreciation to all customers for their loyalty, continued support, and to extend an apology for any inconvenience they might have endured during the recent MTC’s system enhancements.
Ekandjo also confirmed that all customers who were negatively affected during the system enhancement process have already been duly refunded. The 300MB free data will be additional to the refunds already effected.
“Once again we would like to thank all those customers for their indulgence, I can now confirm that the refund process involving 335,000 customers has now successfully been completed”, Ekandjo said.
“With this token, we wish to demonstrate our unconditional love and support to all our customers, letting them know that we do not take them for granted and appreciate their business,” concluded Ekandjo. – NDN Staffer