EENHANA, FEB 26 – The Government Institutions Pension Fund (GIPF) announced today the official opening of its branch in Eenhana, situated in Onawa complex, Tobias Harelbeke Street, following an outcry of more accessible services in the Ohangwena Region.
The office is equipped to handle pension enquiries, pension advice, biometric registration and verifications, benefit and income statements, as well as the submission of supporting documents.
According to Chairman Gams Menette, “The office has been integrated into PepLinkPOC, a solution which will enhance network connectivity, resulting in increased productivity, and the file sharing editing opportunities for documents among GIPF colleagues from all over the country, at the touch of a button.”
In addition, GIPF also embarked on an ambitious Business Process Improvement (BPI) Project, with the aim of securing significant operational efficiencies across the Fund’s entire service supply chain. Through this project, the Fund will stream-lime business processes, reduce potential risks, increase the pace of service delivery, and optimise processing errors.
Menette added that the Fund’s effort to improve service delivery and ensure the timeous payments of pension and other benefits, members no longer had to stand in long ques to verify themselves.
“Pensioners, orphans and spouses of GIPF members in this Region can now come to the Eenhana office as well as Nampost to verify their existence three times a year. The verification periods are 1 November to 28 February, 1 March to 39 June, and 1 July to 31 October. GIPF pleads with annuitants not to miss these important dates.”
In an attempt to augment the Funds efforts to improve stakeholder engagement, GIPF will further enhance its outreach programme using the Fund’s ‘Pension on Wheels Mobile Van’ to reach members, especially those residing in remote areas of Namibia.
“Additionally, in GIPF’s efforts to fulfill the objectives of the Harambee Prosperity Plan, GIPF through its Fund Manager, Preferred Management Services Pty Ltd, initiated the Eenhana Housing Unit Development under the developer Formosa Island Investment Pty Ltd. GIP invested N$17.4 million in the housing development that will ultimately have 271 residential houses aimed at low and medium income groups, 85 houses in phase one and 97 houses in phase two have been sold to date,” said Menette. – NDN Staffer